Legal notice
VITAALGAE, committed to respecting individuals’ rights, particularly with regard to automated data processing, and in the interest of transparency with its customers, has implemented a policy covering all such processing activities, their purposes, and the means available to individuals to best exercise their rights.
For further information on the protection of personal data, please visit: https://www.cnil.fr/
Data controller (within the meaning of Law No. 78-17, known as the “CNIL” law): your data is collected by:
VITAALGAE, 8 rue de Mérovingiens, L-8030 Bertrange, Luxembourg
Registered in Luxembourg
Luxembourg Trade and Companies Register (“RCS”) No.: B113418
VAT number: LU21021586
Personal data refers to any information relating to an identified or identifiable natural person (data subject). A person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements specific to their physical, physiological, mental, economic, cultural or social identity.
Legal Notice
Registered office: VITAALGAE, 8 rue de Mérovingiens, L-8030 Bertrange, Luxembourg
Represented by Mr. Jean-Michel LARRE
Web hosting provider: OVH, Roubaix, France
Domain name: www.vitaalgae.com
For France, in accordance with the law of January 6, 1978, this information may give rise to the exercise of the right of access and rectification with our customer service department. You have the right to access, modify, rectify and delete your personal data (Article 34 of the “Informatique et Libertés” law). To exercise this right, please contact VITAALGAE, 8 rue de Mérovingiens, L-8030 Bertrange, Luxembourg.
Identification of collected data; purpose and use of processed data
To fulfill its contractual obligations to customers, VITAALGAE collects the data necessary to provide its services.
This data is collected when the customer:
● creates a personal account on one of the VITAALGAE websites;
● submits an information request on one of the VITAALGAE websites;
● places an order on one of the VITAALGAE websites, or by any other means;
● browses one of the VITAALGAE websites and/or views products;
● participates in a game or competition;
● contacts customer service;
● writes a review/comment visible on one of the VITAALGAE websites.
To better understand how VITAALGAE processes your data, please refer to the information below:
We will never use your phone number for telemarketing purposes; your number is used exclusively for customer service contact.
If you do not wish to receive telemarketing calls, you can register your phone number on www.bloctel.fr. This is a national opt-out list that prohibits telemarketing calls to your number.
Data storage
All collected and processed data is stored within the European Union. However, if one of VITAALGAE’s subcontractors is located outside the European Union, VITAALGAE, as the data controller, implements all necessary measures to ensure the security of customer data.
If you wish to know where your data is transferred outside the European Union, please contact us at: contact@vitaalgae.com.
Payment details
VITAALGAE.com uses STRIPE, an online payment service provider, to process customer payments. The payment information you provide on the VITAALGAE website may be transmitted to STRIPE for payment processing purposes.
Data retention period
Data is retained and used for a duration in compliance with applicable legislation.
Right of access and rectification
In accordance with Law No. 78-17 of January 6, 1978 (“Informatique et Libertés”), each individual has the right to access, rectify and object to their personal data.
You may exercise this right by contacting us at:
● VITAALGAE, 8 rue de Mérovingiens, L-8030 Bertrange, Luxembourg
Or by email: contact@vitaalgae.com
In accordance with Article 40 of the aforementioned law, any request must be accompanied by a copy of a valid, signed identity document and must specify the address to which VITAALGAE can respond. A response will be provided within one month of receipt of the request.
France: In addition, since Law No. 2016-1321 of October 7, 2016, individuals may define what happens to their personal data after their death. For more information, please visit: https://www.cnil.fr/
Each individual also has the right to data portability for personal data provided to the data controller, under the same conditions as the right of access and rectification.
Password
Each username and password is unique and intended solely for the person who created it.
To ensure data security, the following precautions are recommended:
● your password should contain more than twelve characters, including at least one uppercase letter, numbers, and a special character;
● your password should not be related to personal information;
● each account must have its own password.
Use of cookies
What is a cookie?
A “cookie” is a small electronic file stored on a device (computer, tablet, smartphone, etc.) and read when browsing a website, reading an email, installing or using software or a mobile application, regardless of the device used.
When browsing VITAALGAE websites, cookies from the site operator and/or third-party companies may be placed on your device. On your first visit, a banner explaining the use of cookies will appear. By continuing to browse, you acknowledge that you have been informed and accept the use of cookies. Consent is valid for thirteen (13) months.
Information and consent regarding cookies are managed separately for each VITAALGAE website.
How can I control the use of cookies?
For more information on how to manage and delete cookies, please visit: