Terms of service
OVERVIEW
Welcome to ENNU Shop. The terms “we”, “us” and “our” refer to ENNU Shop. ENNU Shop operates this store and website, including all information, content, features, tools, products and related services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). ENNU Shop is powered by Shopify, which enables us to provide the Services.
The following Terms of Service, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and you consent to allow any minor under your care to use the Services on devices you own or control.
To use the Services, including accessing or browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide is accurate, current and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, colors and appearance may vary depending on your device, settings and configuration.
We do not guarantee that the appearance or quality of any products or services will meet your expectations or match what is displayed on our store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities by person, region or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. ENNU Shop reserves the right to accept or reject any order at its discretion. An order is not accepted until ENNU Shop confirms it.
Payment must be received and processed before acceptance. Please review your order carefully before submission, as cancellations may not be possible after acceptance.
If we cancel, modify or refuse an order, we will attempt to notify you using the contact details provided.
Returns and exchanges are subject to our Refund Policy [LINK].
You confirm that purchases are for personal use only and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts and promotions may change without notice. The price charged will be the one in effect at the time of order and shown in your confirmation email.
Prices do not include taxes, shipping, handling or customs duties unless stated otherwise.
Prices may differ from those offered in physical stores or third-party platforms. Promotions may be subject to separate terms.
You agree to provide accurate and complete payment information and to update it as necessary.
You confirm that your payment details are valid and authorized, and that all charges will be honored.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed.
Once products are handed to the carrier, ownership and risk transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services, including trademarks, text, images, videos and design, is owned by ENNU Shop or its licensors and is protected by applicable laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorized use is prohibited.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools without control or monitoring.
These tools are provided “as is” without warranties. Use them at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content or practices.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
ENNU Shop is powered by Shopify, but all purchases are made directly with ENNU Shop. Shopify is not responsible for transactions between you and ENNU Shop.
SECTION 10 – PRIVACY POLICY
Your personal data is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback you submit may be used by us without restriction or compensation.
SECTION 12 – ERRORS
We reserve the right to correct errors or inaccuracies and cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful or abusive purposes or violate any laws or rights.
SECTION 14 – TERMINATION
We may terminate your access at any time without notice.
SECTION 15 – DISCLAIMER
Services and products are provided “as is” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
We are not liable for any indirect or consequential damages to the fullest extent permitted by law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify ENNU Shop and its partners against any claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is invalid, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
We may transfer these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where ENNU Shop is based.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 – CONTACT
Questions should be sent to contact@ennudrink.com
VITAALGAE EUROPE
contact@ennudrink.com
8 rue de Mérovingiens, L-8070 Bertrange, Luxembourg
RCS B113418
VAT LU21021586